Shipping policy

We ship worldwide via DHL EXPRESS, JAPAN POST EMS or JAPAN POST AIRMAIL.

• All items are shipped from Tokyo, Japan.
• The shipping method used will be determined by our staff after receiving your order.
  
• For NON PRE-ORDER items, when you choose DHL or JAPAN POST EMS as your preferred shipping method, shipments usually arrive in 3-5 business days from the date of shipment.
• When you choose JAPAN POST AIRMAIL of FLAT RATE COURIER as your preferred shipping method, shipments usually arrive in 7-10 business days or more from the date of shipment.  
• In the event of undeliverable packages the purchaser is responsible for the shipping costs to and from the delivery address. In the case that an undeliverable item is returned to us, the purchaser will receive a refund for the purchase, less shipping costs.

CANCELLATION OF ORDERS AND OUT OF STOCK ITEMS: We may cancel your order or part of your order if an item is sold out or no longer available. In such instances we will contact you via or email with details and to discuss your order.

FOR MORE DETAILED INFORMATION: See information on Shipping, Tracking, International Duties/Customs Fees at the following link: https://ampedjapan.com/pages/shipping or see our FAQs page: https://ampedjapan.com/pages/faqs